Six Flags Hurricane Harbor, located next door to Six Flags Magic Mountain, announced plans to reopen the park to Members and Pass holders on May 15-16, and to the general public on May 22, 2021. In accordance with state and county reopening guidelines for waterparks, Six Flags Hurricane Harbor will operate at reduced attendance levels utilizing the company’s new reservation system. The waterpark will also utilize the extensive safety measures employed at Six Flags Magic Mountain, including several new advanced technology systems to protect guests and employees. The plan, developed in consultation with infectious disease experts, sets standards for executing at the highest levels of hygiene and social distancing protocols. These procedures will be adjusted on an as-needed basis to ensure compliance with state and county recommendations.
“As warmer temperatures return this year, we are excited to offer guests a safe, outdoor environment for fun in the sun,” said Six Flags Magic Mountain & Hurricane Harbor Park President Don McCoy. “Six Flags Hurricane Harbor is a great place to enjoy some of the most thrilling water slide attractions in Southern California with friends and family.”
The park’s reopening date is subject to change based on local, state, and federal guidelines related to COVID-19. Detailed reopening plans include:
Park Reservations System to Control Capacity
Six Flags Hurricane Harbor has established attendance caps that are in accordance with current state guidelines to allow for proper social distancing. All Members, Season Pass holders and all guests with a single-day or group ticket will need to make a reservation at www.sixflags.com/reserve. Guests who need single-day tickets will be able to reserve during the purchase process.
Protocols for the safe operation of rides
- Easy-to-identify distance markers have been added in all water slide lines;
- Handrails will be regularly sanitized throughout the day; and
- Masks must remain on except while experiencing a slide or water attraction.
Health Screenings for Guests and Team Members
- Contactless IR thermal imaging will be used to screen temperatures of guests and employees prior to entry;
- Advanced security screening technology will allow for touchless bag checks;
- Individuals will be required to acknowledge and abide by the company’s health policies, which prohibits park entry if guests have recently been exposed to or are experiencing symptoms of COVID-19;
- Following CDC guidelines, all guests over the age of two and all team members will be required to wear face masks covering the nose and mouth throughout their visit/workday (exceptions apply in pools and on waterpark attractions); and
- Disposable masks will be available at Guest Relations, and reusable masks will be available for purchase at in-park retail locations.
Strictly Enforced Social Distancing
- Easy-to-identify distance markers have been added in all park entry, restroom, retail locations, and slide and dining queue lines; and
- Dining areas have been adjusted to allow ample space between seated parties;
Extensive Sanitization and Disinfecting Protocols
- Trained and dedicated cleaning teams have been put in place;
- Increased sanitization and disinfecting of high touch points including all public seating, tabletops, counters, handrails, doors, deck chairs, life jackets, tubes, rafts, and trash cans will occur frequently;
- Restroom staff will be available to disinfect each stall and sink area on a frequent basis;
- Multiple alcohol-based hand-sanitizer stations will be located throughout the park; and
- All work areas will be regularly sanitized and disinfected.
Sanitized Food Preparation and Service
- Modified menus and implementation of mobile food ordering will help facilitate touchless transactions;
- Condiments, self-serve cutlery, and napkins will be provided to guests with their meals as required; and
- Attendants will serve beverages, and guests will receive drink bottle refills in a paper cup each time they refill.
Commercial-Grade Cleaning Equipment and Supplies
- All employees will be issued Team Member Action Packs which will include: two reusable face masks, safety glasses, and disposable gloves;
- Low pressure backpack sprayers will be utilized for disinfecting large areas;
- Abundant supplies of sanitizers and disinfectants will be available;
- Microfiber cloths will be used to sanitize surfaces; and
- Queue line supplies, fencing, and tents will be in place to promote safe social distancing.
Multi-Layered Guest and Team Member Communication
- Frontline team members will go through extensive COVID-19 training;
- Safety messaging and reminders will be communicated on Six Flags’ website,newsletters, and in-park announcements;
- Distance markers and physical distance indicators will be in place; and
- Informational safety signage will be posted throughout the park.